Using mobile technology to optimize disease surveillance and healthcare delivery at mass gatherings: a case study from India's Kumbh Mela
Authors
Dhruv Kazi
Department of Medicine, Department of Epidemiology and Biostatistics, and Center for Vulnerable Populations, University of California, San Francisco, CA 94158, USA
P Greenough
Department of Global Health and Population, Harvard TH Chan School of Public Health, Boston, MA, 02115, USA
Rishi Madhok
Capture Proof, San Francisco, CA, 94110, USA
Aaron Heerboth
Department of Emergency Medicine, University of California, San Diego, CA, 92103, USA
Ahmed Shaikh
Maharashtra Government Ministry of Health, Mumbai, Maharashtra, 400102, India
Jennifer Leaning
Harvard TH Chan School of Public Health, Boston, MA 02115, USA
Satchit Balsari
Harvard TH Chan School of Public Health, Boston, MA 02115, USA
Keywords:
Kumbh Mela, mass gatherings, mHealth, mobile phones, primary care, tablet, user-centered design
Abstract
Planning for mass gatherings often includes temporary healthcare systems to address the needs of attendees. However, paper-based record keeping has traditionally precluded the timely application of collected clinical data for epidemic surveillance or optimization of healthcare delivery. We evaluated the feasibility of harnessing ubiquitous mobile technologies for conducting disease surveillance and monitoring resource utilization at the Allahabad Kumbh Mela in India, a 55-day festival attended by over 70 million people.
Methods
We developed an inexpensive, tablet-based customized disease surveillance system with real-time analytic capabilities, and piloted it at five field hospitals.
Results
The system captured 49 131 outpatient encounters over the 3-week study period. The most common presenting complaints were musculoskeletal pain (19%), fever (17%), cough (17%), coryza (16%) and diarrhoea (5%). The majority of patients received at least one prescription. The most common prescriptions were for antimicrobials, acetaminophen and non-steroidal anti-inflammatory drugs. There was great inter-site variability in caseload with the busiest hospital seeing 650% more patients than the least busy hospital, despite identical staffing.
Conclusions
Mobile-based health information solutions developed with a focus on user-centred design can be successfully deployed at mass gatherings in resource-scarce settings to optimize care delivery by providing real-time access to field data.
Keywords: Kumbh Mela, mass gatherings, mHealth, mobile phones, primary care, tablet, user-centered design
Author Biographies
Dhruv Kazi, Department of Medicine, Department of Epidemiology and Biostatistics, and Center for Vulnerable Populations, University of California, San Francisco, CA 94158, USA
Assistant Professor
P Greenough, Department of Global Health and Population, Harvard TH Chan School of Public Health, Boston, MA, 02115, USA
Assistant Professor
Rishi Madhok, Capture Proof, San Francisco, CA, 94110, USA
Chief Medical Officer
Aaron Heerboth, Department of Emergency Medicine, University of California, San Diego, CA, 92103, USA
Resident Physician
Ahmed Shaikh, Maharashtra Government Ministry of Health, Mumbai, Maharashtra, 400102, India
Emergency Medical Officer
Jennifer Leaning, Harvard TH Chan School of Public Health, Boston, MA 02115, USA
FXB Professor of the Practice of Health and Human Rights, Director
Satchit Balsari, Harvard TH Chan School of Public Health, Boston, MA 02115, USA
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